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Privacy Policy

CrimsonAlleyStudios.com (the “Company”) is committed to maintaining robust privacy protections for its users. This Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us, and to assist you in making informed decisions when using our website.

For purposes of this Policy: “Site” refers to CrimsonAlleyStudios.com. “Service” refers to the Company’s services accessed via the Site, including viewing portfolio content and requesting estimates. “You” refers to you, as a user of our Site or Service.

By using the Site or Service, you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy. Please also review our Terms of Use.

§ 1 Information We Collect

We collect two categories of information:

Non-Personal Information

Information that cannot be used to personally identify you, such as:

  • Anonymous usage data and general demographic information
  • Referring and exit pages and URLs
  • Platform types and device information
  • Preferences you submit, and preferences generated based on data you submit
  • Number of clicks and general site analytics

Personal Information

Information that may personally identify you, which may include your name, email address, and date of birth. This information is collected through:

  • The registration process on the Site
  • Social contests
  • Purchases (see Shopify Terms)
  • Newsletter sign-up

§ 2 Information Collected via Technology

You do not need to submit any Personal Information simply to browse the Site. To use our Services, however, you may need to submit your name, email address, and date of birth.

In an effort to improve the quality of the Service, we track information provided by your browser or our software when you view or use the Service. This may include:

  • The website you came from (referring URL)
  • The type of browser and device you use
  • The time and date of access
  • Other information that does not personally identify you

We track this information using cookies — small text files containing an anonymous unique identifier, sent to your browser from our servers and stored on your computer’s hard drive. Cookies help us collect Non-Personal Information and keep a record of your preferences when using our services, both individually and in aggregate.

The Company may use both persistent cookies (which remain on your computer after you close your session until you delete them) and session cookies (which expire when you close your browser).

§ 3 Children’s Privacy

The Site and the Service are not directed to anyone under the age of 18. We do not knowingly collect or solicit information from anyone under 18, nor do we allow anyone under 18 to sign up for our Services.

If we learn that we have gathered personal information from anyone under the age of 18 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at the address provided below.

§ 4 How We Use & Share Information

I. Personal Information

We do not sell, trade, rent, or otherwise share your Personal Information with third parties for marketing purposes without your consent. We may share Personal Information with vendors performing services on our behalf (such as email communication servers), who are permitted to use it only at our direction and in accordance with this Privacy Policy.

Personal Information is primarily used to communicate with you — including responding to questions, soliciting feedback, providing technical support, and informing you of promotional offers.

We may share Personal Information with outside parties only if we have a good-faith belief that disclosure is reasonably necessary to:

  • Meet any applicable legal process or enforceable governmental request
  • Enforce applicable Terms of Service, including investigation of potential violations
  • Address fraud, security, or technical concerns
  • Protect against harm to the rights, property, or safety of our users or the public

In the event of a business transaction such as a merger, acquisition, or sale of assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers are permitted by this Privacy Policy.

If our information practices change in the future, we will post the updated policy on the Site so you may opt out of any new practices.

II. Non-Personal Information

We use Non-Personal Information to improve the Service and customize the user experience. We also aggregate Non-Personal Information to track trends and analyze usage patterns on the Site. This Privacy Policy does not limit our use or disclosure of Non-Personal Information, and we reserve the right to share it with partners, advertisers, and other third parties at our discretion.

§ 5 How We Protect Information

We implement security measures designed to protect your information from unauthorized access, including encryption, firewalls, and secure socket layer (SSL) technology.

However, no security measures are absolute. These technologies do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by a breach of our systems. By using our Service, you acknowledge and agree to assume these risks.

§ 6 Your Rights Regarding Personal Information

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication, you can opt out of further promotional messages by following the unsubscribe instructions provided in each email.

Please note that even after opting out of promotional communications, we may continue to send you administrative emails — for example, periodic updates to this Privacy Policy.

§ 8 Changes to This Privacy Policy

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes by sending a notice to the primary email address on your account or by placing a prominent notice on our Site. Significant changes will go into effect 30 days following such notification.

Non-material changes or clarifications will take effect immediately. We recommend periodically checking the Site and this page for updates.

§ 9 Contact Us

If you have any questions regarding this Privacy Policy or the practices of this Site, please reach out to us:

Email: support@crimsonalleystudios.com